Monthly Archives: May 2015


Customer Service DNA: Building Blocks that Drive Customer Loyalty by Curtis Hill, Erik Alberts, and Richard Godfrey

Customer Service DNA: Building Blocks that Drive Customer Loyalty by Curtis Hill, Erik Alberts, and Richard Godfrey Purchase Now: Amazon | Books & Things   Description:  “Just as DNA is the foundational building block of all human bodies, customer service is the foundation of any growing and evolving organization.” Curtis Hill, Erik […]


Life Lessons from Centre Court at Wimbledon: Teaching Your Children to Become the Best THEY Can Be by Brad Pearce

Life Lessons from Centre Court at Wimbledon: Teaching Your Children to Become the Best THEY Can Be by Brad Pearce Purchase Now: Amazon | Books & Things   Description:  Brad Pearce has played on the biggest stages in tennis around the world—including Centre Court at Wimbledon. Now, as the head tennis coach […]